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From 1990 To Now: How Crown Couriers has strived to meet the changing demands of the customer

1990. The year that marked the departure of Baroness Margaret Thatcher from number 10 Downing Street and the infamous Italia 90, which left Paul ‘Gazza’ Gascoigne in tears and saw England’s defeat to West Germany in the World Cup semi-final. It all seems a very distant memory, doesn’t it?

But when you think of the developments we’ve seen in technology since then, it really highlights how far we’ve come in the last 28 years. In 1990, the World Wide Web was a mere concept, still to explode into our lives and now impossible to imagine our lives without. We transferred data via floppy disc and played music on a Sony discman. And what were we listening to? Madonna was very much ‘en Vogue’ with her track of the same name, which stayed at number one for four weeks.

That very year also saw the creation of Crown Couriers, a small sameday business which started with just two vans and has since grown to become a market leader; it’s mission still very much the same – to be the trusted partner to businesses that need a reliable and bespoke sameday courier. Testament to that are the customers that have stayed with Crown from the very beginning and still value its service today.

As the market has evolved, Crown has continued its dedicated to establishing what its customers truly need, by investing its focus in implementing technologies and delivering a service that offers a higher level of flexibility and more effective communications. Key account management means Crown understands each customer on an individual basis and has enabled the business to develop a bespoke service that is tailored to meet its customers unique needs. A dedicated service team, allocated to each account, provides customers with an operational team that is knowledgeable to its requirements and are on hand 24/365 to assist.

More than just a sameday courier, Crown Couriers always has and continues to operate as a logistics partner that strives to gain a complete understanding of its customer’s needs and use its experience and knowledge of the market to develop a truly bespoke service.

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