We are the UK’s leading bespoke courier logistics and delivery experts – unrelenting in our pursuit of excellence.   


To ensure that you are getting the very best from our service, and that we are exceeding all expectations, your dedicated Service Account Manager will develop a Key Account management plan with you identifying your precise needs. Where necessary our Compliance department will carry out an on-site risk assessment - the results of which will form part of your service requirements.

Your experienced, dedicated Operations team continually review current procedure seeking efficiency improvements and communicating these to you and your Account Manager when identified. Helping you to drive costs down.

Management information reports and regular account reviews ensure complete transparency. You may feel confident that we are the courier company to trust.

Customer management reporting

Crown Couriers produces daily, weekly, monthly bespoke management reports providing the information you want as often as you need it. Reports can be formatted for import into your own management system.
 
All our KPI and management reports are tailored to suit and are designed to order. 

 

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Sameday Courier

Barcode Scanning

Working with our software developers, we have recently introduced the latest in 2D and 3D barcode scanning technology. Consignments are labelled and scanned at collection and validated on delivery.

Live GPS Tracking

Our vehicles are tracked and traced using online live GPS tracking so you can view bookings online through a secure login. We can also provide secure access to for your customers to access their consignment in realtime.

Online Booking System

Our online booking system enables you to book your collection and delivery through your secure login. We can fully integrate our system in to your own despatch office software to further improve internal efficiencies.

Online Stock Control System

Our secure on-line stock control process allows you to store parts in offsite locations of your choice whilst still managing and controlling the levels of your equipment, saving you time, space and money.

E-Finance

Our complete paperless process includes online booking, electronic work assignment, track and trace, e-pods on arrival, e-billing and e-banking – all helping to reduce waste, lower costs and promote efficiency.

Customer Management

We operate a comprehensive, transparent customer management system, which enables us to identify specific requirements, to quickly respond to changing needs and to measure performance at our regular review meetings.