Why choose Crown?


Our office is manned 24/7, each of our customers are assigned a dedicated supply team consisting of Account Manager, Regional Service Manager and Operations Service Team – a fully integrated account management team who take ownership of your account.
We only provide dedicated vehicles using trained and security cleared drivers, hand-picked for their customer care focus and attention to detail and managed by our independent Compliance Department.

Our customers choose how they operate their account – they may process their bookings online viewing their consignment in realtime through our track and trace system and allowing secure access to their own customers -  or if preferred may speak directly to their dedicated service team to process the collection.  Our e-booking confirmations and e-pods ensure that however they choose to book, our customers are always kept fully informed.
  
We provide bespoke, process controlled solutions to your courier logistics needs.  Our cross-skilled teams, who are each sector specific trained,  work directly with our customers designing our service to fit our customers’ specific requirements.  We provide a variety of business solutions including full despatch office integration, storage and stock management, route mapping, scheduling, planning and site inplants.

Crown Couriers.  Working hard to make life easier.

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0330 3334400


24/365

Sameday Courier

Partnerships

We provide a long-term strategic partnership that adapts to your needs and the changing demands of your market. Providing dedicated support teams to ensure consistency and complete peace of mind.

Key Account Management

Crown Couriers identifies and delivers exactly to our customers’ specification through our Key Account Management system. Using our proven process we respond quickly and effectively to changes in your needs.

Compliance

Legislation is ever changing. To remain compliant and to enable us to adapt to proposed changes, we have set up an internal independent Compliance department.

Quality Assurance

Our Compliance team are NEBOSH and IOSH qualified. Our drivers are CRB/Disclosure Scotland security checked and trained. Our operations staff are enrolled on the Freight Transport Association Van Excellence programme.

Operations

Our FTA Van Excellence trained team provide a 24/7 manned courier logistics solution from our UK Operations Centre, keeping you informed every step of the way. We Collect day or night, anywhere in the UK.